You must upload your invoice, signed rate confirmation, and proof of delivery (POD) or signed BOL. If applicable, include any accessorial receipts such as detention, lumper, or TONU fees. Submitting a complete document package helps prevent payment delays.

Invoices are typically reviewed and processed within 30 business days once all required documents are received. Payment timelines follow your agreed-upon terms (standard or Quick Pay). Incomplete submissions may extend processing time.

We accept PDF, JPEG, and PNG formats. PDF is preferred for invoices and rate confirmations. Please ensure all documents are clear, legible, and properly scanned before submitting.

If you need to correct your submission, email us at billing@yourcompany.com with the missing documents or updated information. Please include your load number in the subject line so we can match your documents quickly.

After submitting the form, you will receive an on-screen confirmation message. If enabled, you may also receive a confirmation email. If you do not receive confirmation or have concerns, contact us at billing@yourcompany.com.

We offer ACH/direct deposit, paper checks, and Quick Pay options (if approved in advance). If your banking information is not already on file, we may request verification before releasing payment.